PRIVACY POLICY

As of May 1, 2005

Information Collection and Use

Computer Products for Education, Inc. (“CPE”) is the sole owner of information collected on this site. We will not sell, share, or rent this information to any outside parties, except as outlined in this policy. We collect information from our customers to process orders and better serve you with pertinent information, such as order confirmations and order status updates. Information collected includes your name, shipping address, billing address, telephone numbers, e-mail address, and payment information such as your credit card number. We also require you to submit a username and password of your choice for your future access to your account information. To safeguard that your user name and password remain confidential, DO NOT share this information with anyone. If you elect to receive our newsletter or special promotions, your contact information will be used for the delivery of these items.

Registration

In order to process your orders placed on this website, you must first complete the registration form. During registration, you will be required to provide your contact information, which includes your name, e-mail address, telephone number and street address. This information is used to provide you with important services such as automated order status updates via e-mail.

Order

Most of the information collected in the registration process will be used to process orders. During the order process, you will have to provide financial information such as your credit card number, expiration date, money order, check information. This information is used for billing purposes and to fulfill your order. If we have trouble processing an order, we will use this contact information to get in touch with you.

To properly process your credit card information, we must share your personal and financial information with the merchant bank for authorization and approval. Credit card transactions are handled by a reputable third-party banking institution. Once the bank authorizes your credit card, we begin processing your order. The banking institution we do business with is under strict obligation to keep your personal information private. We do not share your personal and financial information with any third parties, except those specified in the Sharing section of this policy.

Cookies

We customize certain Web page content based on your browser-type or other information provided by our cookie. If you reject the cookie, you will still be able to browse our site; however, you will be unable to use our shopping cart and purchase items. This is because cookies are required by the shopping cart to retain the necessary information to process your order. If you disable cookies, CPE will be unable to accept your order online. We do not share any personally identifiable information provided by this cookie with any third party. Cookies are used only for the purpose of providing you with a personal experience on this website.

Log Files

We use IP addresses to analyze trends, administer the site, track user movement, and gather broad demographic information for aggregate use. We do not link IP addresses to personally identifiable information, and we do not distribute or share IP information with any third parties.

Sharing

We may employ third party companies to perform functions on our behalf. These functions may include order fulfillment, package delivery, marketing assistance, postal and e-mail delivery, data analysis, and credit processing. The third parties we contract for these purposes have limited access to your personal information and may not use it for other purposes.

Some of the software manufacturers that we represent require that we provide them with a list of the students, faculty members, and schools that purchased their products. They use these lists as proof that we are only selling their products to valid educational customers. They may also use these lists to market their other products to you. CPE is not responsible for the privacy practices of these manufacturers.

Links

This website contains links to other sites. Please be aware that CPE is not responsible for the privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of each and every website that collects personally identifiable information. This privacy statement applies only to information collected by CPE on this website.

Contests and Surveys

From time to time, we may run contests or other promotions on our site that ask you for contact and demographic information. If you win, we will send your prize to the address you entered into our system, and notify you by email. We may also use your contact information to notify you about CPE promotions, specials, and new additions to our site. If you prefer not to receive these emails, please follow the simple instructions on the bottom of such an email, and we will remove you from our mailing list.

CPE may also occasionally administer surveys at our site that request your opinions and demographic information. Here, we do not ask you for contact information, and we will never contact you regarding your answers to a survey. Survey answers are strictly confidential. We only use survey data in an effort to better serve our customers. If you do not wish to participate in a survey, simply decline to participate when asked.

Your Consent

By using our web site, you are agreeing to let us collect the aforementioned information (please see the above) and use it in the said manner. If we decide to change our privacy policy, we will post those changes on this page so that you are always aware of what information we collect, how we use it, and under what circumstances we disclose it.

In Closing

If you have any questions about this privacy statement, CPE’s practices, or your business with CPE, please contact customer service at: support@educational-software.com